SPECIAL OFFICE HOURS: December 24 - 25 (closed - Christmas)

TERMS OF SERVICE

Welcome to the website of Dr. Ron's Ultra-Pure, located at www.drrons.com, a division of Ultra-Pure Nutritionals, Inc. (hereinafter “We”, “Us”, “Our") and thank you (any visitor to our web site) for considering our products and services.

Your use of our web site, as well as Your agreement with this policy that You signified when You clicked the “I Agree” button upon registration at Our site, signifies that You hereby agree to the terms and conditions of this Terms of Service (hereinafter “Agreement”) which, along with the consideration of the mutual promises You and We make to each other, then becomes a binding contract between You and Us. Please do not use this Site if You disagree with any part of our Terms of Service.

Our Privacy Policy is located here and is hereby incorporated into this Agreement by reference. Please review the Privacy Policy to understand Our policies.

USER NAME AND PASSWORDS

You hereby agree that You are responsible for all actions taken under Your User Name and Password. Please remember that it is Your responsibility to keep this data secure.

HOW TO ORDER

  1. Call toll-free: 1-877-472-8701. Outside USA, call 1-860-945-7444.
  2. Send order with check or money order to Dr. Ron's Ultra-Pure, 48 Sperry Road, Watertown, CT 06795
  3. E-mail orders to: info@drrons.com. Please be sure to include the ship-to address (must be the same as the credit card billing address), and phone number. Please do NOT include credit card information - it's not secure in an email. Instead, give us Your phone number and the best time to reach You, and we'll call You. Or, You may call us with Your credit card information.
  4. Online via our secure server. Please be sure to provide us with Your correct shipping address with this order. We process Your order immediately upon receipt and are unable to make changes in the shipping address once Your order is received.
  5. We carry many products not listed in our catalog. Please call for information and prices.

SHIPPING POLICY

All orders of $250 or more will receive free shipping. For orders under $250, shipping charges will vary based on the selected shipping method at checkout. Shipments to Hawaii and Alaska may be subject to additional charges.

INTERNATIONAL ORDERS

  1. For all orders outside the 48 states, please call or email for shipping costs.
  2. All international sales are final. Once You place Your order, we will not issue a refund. If You do not arrange to pay for shipping before placing Your order, we will contact You for payment of shipping charges before shipping Your order.
  3. CUSTOMS INFORMATION
    1. We are unable to ship any products to China, Germany, Mexico, Norway or Finland due to customs regulations. (Orders for organs and glands are sometimes held up in other countries.)
    2. We are not responsible for problems You may have with Your customs authorities. If Your order is held up by Your customs, it is Your responsibility to secure the products. We are not responsible for the products once they reach Your country and will not issue refunds if Your order is lost in Your customs office.
    3. For more information or to ask questions, please call us at 1-860-945-7444 or email us.

DOMESTIC POLICY ON RETURNS AND REFUNDS

Any unopened products may be returned within 30 days of purchase for credit against future purchases or a refund. Refunds will be subject to a 25% restocking fee.

FDA COMPLIANCE

There are no provisions in the law for the U.S. Food and Drug Administration (FDA) to "approve" dietary supplements for safety or effectiveness before they reach the consumer. Therefore, the FDA has not evaluated Our product claims. Our products are not intended to diagnose, treat, cure or prevent any disease, because only a drug can legally make such a claim.

TRADEMARK POLICY

We hereby claim the following to be trademarks of Our company: Dr Ron’s Ultra-Pure, Inc.™, Dr Ron’s Ultra-Pure™, drrons.com™, and The Additive-Free Company™.

COPYRIGHT

As indicated by the notice on the bottom of Our Home Page, Dr Ron’s Ultra-Pure, Inc. claims a copyright to the content of this website.

WARRANTIES

OUR SERVICE OR PRODUCT IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOU EXPRESSLY AGREE THAT USE OF ANY SERVICE OR PRODUCT OFFERED BY US IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABLITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. WE DO NOT MAKE ANY WARRANTY THAT OUR SERVICE OR PRODUCT WILL MEET YOUR REQUIREMENTS, OR THAT ANY SERVICE OR PRODUCT OFFERED BY US WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED; NOR DO WE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF ANY SERVICE OR PRODUCT OFFERED BY US OR AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH ANY SERVICE OR PRODUCT OFFERED BY US. YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF ANY SERVICE OR PRODUCT OFFERED BY US IS AT YOUR OWN DISCRETION AND RISK, AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. WE DO NOT MAKE ANY WARRANTY REGARDING ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH US OR FROM ANY SERVICE OR PRODUCT OFFERED BY US OR ANY TRANSACTIONS ENTERED INTO BY USE OF OR THROUGH ANY SERVICE OR PRODUCT OFFERED BY US. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US, OR THROUGH ANY SERVICE OR PRODUCT OFFERED BY US, SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES, INCLUDING, WITHOUT LIMITATION, NEGLIGENCE, SHALL WE OR OUR PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR THE INABILITY TO USE ANY SERVICE OR PRODUCT OFFERED BY US, OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES, OR RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED, OR MESSAGES RECEIVED, OR TRANSACTIONS ENTERED INTO BY MEANS OF OR THROUGH ANY SERVICE OR PRODUCT OFFERED BY US, OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, OR OTHER INFORMATION THAT IS SENT OR RECEIVED OR NOT SENT OR RECEIVED, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA, OR OTHER INTANGIBLES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ALSO AGREE THAT WE SHALL NOT BE RESPONSIBLE OR LIABLE TO YOU, OR TO ANYONE, FOR THE STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON OR ARISING FROM USE OF ANY SERVICE OR PRODUCT OFFERED BY US. IF YOU ARE DISSATISFIED WITH ANY SERVICE OR PRODUCT OFFERED BY US YOUR EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE OR PRODUCT WITHOUT REFUND OF ANY KIND WHATSOEVER. YOU AGREE, AND ACKNOWLEDGE THAT WE MAINTAIN A NO REFUND POLICY ON OUR SERVICES.

INDEMNIFICATION

You hereby warrant that You will not use the information provided by Us in violation of any State or Federal law. Further, You agree to indemnify, defend, and hold Us harmless, as well as holding harmless Our parents, subsidiaries, affiliates, officers, directors, employees, agents, and suppliers, and their respective affiliates, officers, directors, employees, and agents, from any claim, action, demand, or damage, including reasonable attorney's fees, made by any third party or governmental agency arising out of or related to Your use of any service or product offered by Us or Your violation of this Agreement, including without limitation, claims or suits for libel, violation of rights of privacy or publicity, interference with property rights, trespass, violations of Federal or State Law, copyright infringement, trademark infringement, patent infringement or plagiarism. We may, at Our sole discretion, assume the exclusive defense and control of any matter subject to indemnification by You. The assumption of such defense or control by Us, however, shall not excuse any of Your indemnity obligations.

FORCE MAJEURE

Neither party shall be liable for delays or nonperformance of this Agreement caused by weather, strike, fire or accidents, nor shall either party be liable for delay or nonperformance caused by lack of availability of materials, fuel or utilities or for any other cause beyond its control.

ASSIGNMENT

You may not assign Your rights or obligations under this Agreement without Our prior written consent.

INTENDED FOR USERS OVER 18

Our web site is intended for use by individuals 18 years of age or older only. If You are under the age of 18 You are not permitted to utilize our products or services.

ENTIRE AGREEMENT

Except as modified or supplemented by a writing executed by both parties, the Terms and Conditions described herein are the only representations, warranties, and understandings between the parties with respect to the products and/or services described herein.

CANCELLATION

You may cancel Your account at any time by contacting Us. We may cancel Your account at any time, in Our sole discretion, for good reason or for no reason.

DISPUTES

In the event of a dispute, You agree to attempt to resolve the dispute by contacting Us prior to taking any other action. Failure to contact Us to attempt a dispute resolution prior to taking any other action will result in a breach of this Agreement by You. You hereby waive any right to a trial by jury in the event of any controversy or claim relating to this Agreement. This Agreement and Your use of Our web site are governed by the laws of the State of Connecticut, and the courts of general jurisdiction located within Litchfield County, Connecticut, which will have exclusive jurisdiction over any and all disputes arising out of, relating to, or concerning this Agreement or any other controversy between You and Us. In addition to the foregoing, in the event of any breach or violation of this Agreement, We shall be entitled to enforce all of Our legal remedies for the breach or wrongful activity including, but not limited to, seeking actual damages, the maximum amount of statutory damages under applicable statutes and Acts, profits, treble damages, and attorneys’ fees and costs. These remedies and damages are in addition to the monetary payments described above and/or any amounts otherwise due under this Agreement.

SEVERABILITY

If any provision, or portion thereof, of this Agreement is held by a court of competent jurisdiction to be invalid under any applicable statute or rule of law, the parties agree that such invalidity shall not affect the validity of the remaining portions of the Agreement and further agree to substitute for the invalid provision a valid provision which most closely approximates the intent and economic effect of the invalid provisions.

HEADINGS

The headings of this Agreement are for convenience only and shall not be used to construe the meaning of this Agreement.

This Agreement was last revised on January 5, 2015.